Issue#770: Playstation - My PS4 does not play my blueray movies

  • I get error CE-35485-5

    0 Answers

    Sorry, your answer is too short !

  • Issue#1115: Playstation - PS4 will not play blu-ray movies on a Samsung Smart Class TV

    I cannot get my PS4 to play blu-ray dvd movies on our Samsung Smart Class 3D 1080p TV, it does play the PS4 games no problem. However, if I hook up the PS4 to the inexpensive LG 720p TV it plays the blu-rays movies and the PS4 games. I spoke with PS support and they had me reinstall the software but it did not help. Any ideas?

  • Issue#312457: Playstation - Does the ps4 play 4k movies in true 4k?

    I know it says ps4 can play 4k pictures and video and i know u have to have a 4k tv but does the ps4 truly play the movie in true 4k or just a slight upscale anybody try? Dont want waste 30$ on 4k movie and ps4 cant actually give the 4k experience

  • Issue#416351: Playstation - PS4 remote play issue

    Hi,I downloaded the remote play for my mac and everything seems to be working fine....except I can not acess the preferences to change the resolution and frame rate. I've closed out of the application and reoened it several times, yet the preference section is still grayed out. I do not know what I am doing wrong. Is there any way to fix this issue? Thank you

  • Issue#423520: Playstation - ps4 remote play pc log in issue

    Every time I try to use remote play on my laptop I get an error message saying it cant download loginsuccess.jsp. Can somone help me

  • Issue#430673: Playstation - PS4 PC Remote play issue

    Hi. I have a trouble to connect my primary account to PC Remote Play. When Remote Play on my PC connects to my PS4 I push the PS Button on the Dualshock4 connected to PC and it goes to the user chose screen. If I chose the primary user with the PSN account, then the program on my PC freezes and shows the window with the message "The connection to the PS4 has been lost," but if I chose the User2 (user without PSN account) I can play without any trouble on my PC. I tried to connect to PS4 activated and deactivated as primary account. Tried to activate manually, but same trouble appears again and again. Any suggestions how can I play with account connected to PSN with Remote Play on my PC?

  • Issue#589083: Playstation - PS4 won't play DVD or Blu-Ray movies

    Just bought a PS4 and am overall happy with my experience.  Unfortunately one issue has emerged. When I insert a DVD or Blu-Ray movie the console recognizes it correctly, however, when I try to play it, the screen changes and displays the stand-by "spinning circle of light".  I have left it like that for as long as ten minutes with no change.  It reads my game discs fine. Based on my research into similar problems, here is what I have attempted: I have tried multiple Blu-Rays and DVDs. I have tired changing the hdmi input on my television and changing it back.I have switched on and off the option to have my discs connect to the internet.I have made sure to unplug all USB ports.I have tried restarting the system.I have restored the console to the system defaults.I have initialized the console. I'm out of ideas.I have system update 3.50 Thank you for your time.

  • Issue#631951: Playstation - Ps4 wont play movies

    Play games perfect wont play movies

  • Issue#1105291: Playstation - i cannot play third party videos in ps4 web browser pop ups issue

    i recently encountered an issue with the web browser on ps4 when i got to a third party website to watch videos that have pop up ads the ad no longer loads in a new page instead it redirects the page the video is on to the ad it still will open a new page but it stays blank and reloading the page only repeats the same issue please help i cant find a solution i have rebuilt the database and reinstalled ps4 update but nothing has worked 

  • Issue#2050: Playstation - PS4 startup issue

    Hello. I purchased my Ps4 system on Black Friday of 2015 and didnt have any issues out of it for the first two weeks. Then one day I powered the system on and a static grey image appeared and flashed on and off the screen. After that the screen went black for a few seconds then the proper image of the ps4 log in page appeared. Since the first inncodent I stated; the system has done it about 6 more times since then. I  just wanted to post this and see if anybody else has had the same issue before and found a fix for it?   Thank you! 

  • Issue#3769: Playstation - Small issue with Destiny the game itself, not being on the play store

    okay so I bought my system (ps4) and it came with the digital copy of Destiny the game. okay cool so recently I decited to buy the legendary edition for the dlc (downloadable content) and i was having issues in the game (a bungie issue) i thought maybe if I put the disk in it would fix the issue, (which it didnt) but reguardless using the disk replaced the digital copy and now I cant download the game again (only the game with the dlc is available on play store with the original game) so I have to constantly switch the disk when I want to play the game which is annoying because I already have the digital copy.. I mean I know theyre not gonna put the game bak on the market just for me but its kindof lame that I had to buy the game again because I wanted the dlc and the best deal at the time for everything.. i doubt theirs some way to resolve my small stupid issue, but Id like to be able to give my extra copy to a friend because I bought it after I already owned the game and now i cant .

  • Issue#5305: Playstation - screen brightness issue on new ps4

    Hello,Just got  a PS4 and I'm noticing that when the console first comes on, the screen is bright, but then it dims down very dark. It is not my TV, because when I go back to TV or my other ports, the brightness returns to normal. I have tried: 1. Resetting to default settings2. going through the screen and video sections in Accessibility. Still have the issue and can't understand why. Can anyone advise? Thanks!

  • Issue#9754: PlayStation 3 Slim: playstation will play games and dvds but not bluray movies

    hello my own question kind of confuses me, but my playstation will play all my games just fine (which i was under the impression that they were bluray discs) and will play standard dvds just fine but wont even register the disc in the drive when i try to play a bluray movie. this problem doesnt even make sense to me since the games and the bluray movies are the same type of disc. if anyone has an idea of why it is doing this or how to fix it i would be very appreciative.

  • Issue#12752: Playstation - PS4 is no longer playing BD & DVD movies

    It started after the update since my BD's & dvd's are playing alright last month. When I insert a BD it detects it and when i click it, it only goes into the loading black screen with the rotating circle. I've waited for more than 5 minutes and nothing happened. I also tried different BD's & DVD's and it's the same thing.

  • Issue#16796: Playstation - PS4 update issue v3.15 needs to be installed everyday

    My ps4 console already updated to v3.15 of the system software and add part of it I had an error and had to install the version 3.15 through usb.Ayer proceeding according to Sony instruction I was able to make my ps4 work BUT now every time I leave it in rest mode it goes back to the installing error and I have to reinstall the software again.Please help me, I'm really going crazy about reinstalling every time and losing all my saved games and downloaded games

  • Issue#30457: Playstation - MOVIES I BOUGHT WILL NOT PLAY

    TO WHOM IT MAY CONCERN,          I have Purchased about 50 movies over the time i have owned my playstation 4 and the whole time i have never had an issue playing the movie through playstation video until today.  Funny thing is some movies will play some will not play. My internet speed has always ran the same and has not changed it is definitley not the internet service. Why am i havung issues all of sudden after yrs playing my movies? Also it seems like the newer and longer movies will not play . please anyone have any answers would Highly appreciate it ...... Thank you 

  • Issue#34052: Playstation - Ps4 power supply issue .

    Not looking to send into PlayStation for repairs. I saw on a video what the duration of the beeps mean . Mine ended up matching a power supply issue . I know what I need to buy to repair it myself . I was wondering if it can also be the cord I'm using for my ps4 or if it's something else that I can try before buying a new power supply .

  • Issue#40092: Playstation - Is their anyway to select a different hard rice to play on? (PS4)

    I really want to play Borderlands The Handsome Collection, with the same character. The problem is I can't use this character because me and my friends are playing through the game with the our characters. I have already beaten this game various times. I want to know if their is anyway to copy the game save, then play it on the cloud, or just copy it in general and have two of the same files?

  • Issue#40918: Playstation - ps4 media player issue

    When I try to watch videos on the Web through my system it says I need an update. Yet, I have the newest update installed on the ps4.

  • Issue#43433: Playstation - Deactivate PS4 Issue

      Hi, so I went online to my account page via Sony's website, [] in order to deactivate my old PS4, so I could activate my new one, but when I try to 'Deactivate all devices', I get a message saying :   "You have deactivated your devices recently and cannot use this feature at this time."   I haven't deactivated anything recently, and can't deactivate anything now, and I was wondering if I could get any help to deactivate my old PS4?   Thanks

  • Issue#45547: Playstation - how to play music in my stream while streaming from my ps4

    so iv asked around and everyone comes up with the same answer...i need a capture card. and from stuff i researched a capture card is to "record" you videos from stream to your computer from my understanding. so i dont see what that has to do with playing music. is there a way around this? anyone know, i saw some other treads on here about simlar subjects and for example i cant play spodify cause of copyright laws.

  • Issue#46745: Playstation - Other movies work until you try to play Spectre.

    Other movies I have purchased started playing over Wifi, but once I try to play Spectre everything stops working. There must be something wrong with the file for Spectre. Hope it is fixed soon.

  • Issue#53615: Playstation - Can't connect to play station store on ps4

    I tried everything and I can't connect to my PlayStation store acct.

  • Issue#53981: Playstation - Share the video with microphone activated, when you play alone. Ps4

    I will like to ask someone for help me and the gamer of playstation! That we can use the microphone and tape ourself, our voices when we are playing alone! No just when we play in network whit other players.It is almost impossible to send them a email, they have a chat and never comes out ... Someone help how I contact the people of OS of PSN to the change this for US.!!!! Many thanks, Fernando Falcón.

  • Issue#58919: Playstation - PS4 won't let me play online Error Code: NP-34924-2

    Error Code: NP-34924-2 I recently got a new web browser and once I did my PS4 won't connect to online games please help

  • Issue#58930: Playstation - New issue with Blops 3 on PS4

    Was playing some Nightmare zombie mode last night 2 player split screen, kept getting this weird issue. More then half the time when restarting a section of the game we would get an error and player 2's screen would just be blank/black. I was player 1 and had no issues and could see player two standing there helpless as zombies ran towards us, lol. Player 2 could still move around but had no visual information, just a black screen. So I would die and when the section restarted player 2 would get their vision back about half the time. Why does this game have soo many bugs? Playing the 4 player coop zombies (With Heather Graham aka Graham zombies) with 4 players local coop leads to massive frame drops to what feels like single digits far too frequently.  Any time some action would occur the game becomes almost completely unplayable for a few seconds at a time. To save time just know all the rest of the issues I have had with this game are in Graham

  • Issue#65298: Playstation - Ps4 red light issue

    My ps4's blue light just turned red and my ps4 turns off. Is there anything I can do to fix it or is my ps4 dead?

  • Issue#71982: Playstation - Ps4 issue

    Okay so, basically.. The first time i ran Call Of Duty: Black Ops 3 on my ps4, my little cousin removed the disc as i was playing it. I started the game back up, and about 10 minutes into the game, i would get a screen with an error saying the game data was corrupted. I immediately went to go exchange the game for a new copy, hoping it'd be as easy as that but no luck. new copy of the game and the issue still remained. So i put my ps4 into safe mode and selected the rebuild database option because i read online about people with similar issues and it worked for them. So, i gave it a try and no luck. But a week or two later, i ran the game and for about two months i ws able to play it with absolutely no problems whatsoever. now again recently i have been unable to even make it to the start screen before it gives me the same message and ejects the disc. I have done the rebuild database thing again and i even went as far as to choose option 6 in the safe mode menu, which is to initialize

  • Issue#75312: Playstation - How to play my games on another PS4?

    Mainly if I bought the cd for a game and installed onto my main PS4 and now I want to use a different PS4, can I just log into it and play my games after downloading them or do I need the cd to play them still? I'm at college and forgot to bring my own ps4 and the game discs so I was wondering.

  • Issue#75608: Playstation - PS Vita Remote play issue: Account needs activation

    Hey guys,So I have been going crazy trying to figure out what is wrong with my PS Vita. I have the PS Vita wifi model and I have been trying to connect remote play through wifi so I can play in my sister's house. Everytime I try to connect through my sister's wifi, it searches nearby then it searches through the internet then it stops and puts a error stating I need my account active but on my ps4 and Vita it is active and I always leave my PS4 on standby. Can someone please give me a answer on how to fix this?